Tk99o Terms & Conditions – Know Your Rights and Responsibilities Before You Play

These Terms & Conditions form a legally binding agreement between tk99o and its users. By accessing the tk99o website or mobile app, you confirm that you have read, understood, and agreed to these terms.

Tk99o is an internationally licensed online gaming platform serving players in Bangladesh. Our license is issued by an international gaming authority and is renewed on a regular basis.

You must be at least 18 years old to open an account on tk99o. You are required to provide accurate and complete personal information during registration — incorrect details may cause issues during verification and could result in your withdrawals being held.

• Each individual may register only one account. A second account cannot be created using the same device, email address, mobile number, or payment method.
• A valid mobile number is required for registration and will be verified via OTP.
• For large withdrawals, tk99o may request a copy of your National ID (NID) or passport as part of the KYC (Know Your Customer) process.
• You are solely responsible for the security of your account. Never share your password with anyone.
• tk99o reserves the right to delay withdrawals if the verification process has not been completed.

Once a bet is confirmed on tk99o, it cannot be changed or cancelled — except in specific circumstances. Always double-check the odds and stake before confirming your bet.

• Bets are settled at the odds displayed at the time the bet was placed. Any subsequent change in odds will not affect your bet.
• If incorrect odds were offered due to inaccurate match or event information, tk99o reserves the right to void the affected bets.
• Live betting opens once a match has kicked off. Odds update in real time based on how the match unfolds.
• A bet placed on a single event is called a single bet. Placing a combined bet on multiple events is known as an accumulator or parlay — this carries higher risk but also offers higher potential rewards.
• If tk99o suspects irregular activity or any indication of match-fixing, the relevant bets may be suspended or voided.

What Happens If a Match Is Cancelled or Suspended

If a match or event is cancelled or does not conclude within the scheduled time, your stake is generally refunded. However, the following conditions apply:

• In cricket, if a match is abandoned due to rain or any other reason with no result declared, all bets are voided and stakes are returned.
• If the match has already passed a certain number of overs (e.g., 5 overs in T20 cricket), the result may be determined using the D/L method and bets will be settled accordingly.
• In football, if a match ends before 90 minutes and no official result is declared, the bet is void.
• Certain bets — such as first goalscorer or first wicket — may stand even if the match is abandoned, provided the outcome of that specific bet had already been determined.

Tk99o supports all major payment methods used in Bangladesh. Every transaction is processed through secure encryption, and your financial information is never shared with third parties.

• The minimum deposit amount is generally ৳50. The maximum depends on your account's verification level.
• Your account must be KYC verified before withdrawals can be processed. Unverified accounts may experience delays.
• Withdrawals can only be made to the same payment method used for your deposit, and that method must be registered in your own name.
• In some cases, a processing fee may apply if deposited funds are withdrawn without being wagered.
• For suspicious transactions, tk99o may request additional verification documents. Failure to provide the required information may result in the transaction being placed on hold.

Tk99o offers a wide range of bonuses and promotions. Each bonus comes with its own terms and conditions — the most important of which is the wagering requirement.

• Please read the wagering requirements carefully before claiming any bonus. You are typically required to wager between 15x and 35x the bonus amount before making a withdrawal.
• Any attempt to withdraw a bonus before meeting the wagering requirements will result in the bonus and all associated winnings being voided.
• Every bonus comes with an expiry date. Once it expires, any unused bonus balance is automatically removed.
• Each promotion may be used once only, unless stated otherwise.
• tk99o reserves the right to modify, suspend, or cancel any bonus at its discretion. Bonuses that are already active at the time of any such change are generally not affected.
• If bonus abuse is suspected, tk99o may investigate and withdraw the bonus accordingly.

Tk99o is committed to maintaining a fair and safe environment for all users. Certain activities are strictly prohibited and may result in account closure and balance forfeiture.

• Attempting to gain unauthorized access to another user's account or engaging in any form of hacking.
• Using tk99o for money laundering or any form of illegal financial activity.
• Bonus abuse — such as claiming bonuses through multiple accounts or attempting to withdraw before meeting the wagering requirements.
• Placing bets automatically using software or bots.
• Exploiting technical errors on the platform — any winnings resulting from such errors will be voided.
• Threatening or harassing other users or support staff.

Involvement in any of the above activities may result in immediate account closure and fund freezing. In serious cases, legal action may be taken.

You may close your account at any time. Simply contact support, withdraw your remaining balance, and your account will then be closed.

• tk99o may suspend an account for violations of these terms. The reason for suspension will be communicated via email.
• To appeal a suspended or closed account, email us at support@tk99o.click. We will respond within 7 business days.
• As part of responsible gaming, you can apply a temporary or permanent self-exclusion at any time. To reverse this decision, a mandatory cooling-off period must be completed.
• After account closure, your personal data may be retained for a specified period to meet legal and regulatory obligations.

Tk99o is committed to delivering the highest quality of service. That said, there are limits to our liability in certain situations that you should be aware of.

• tk99o accepts limited liability for bets lost due to technical errors, server downtime, or internet connectivity issues.
• Any issues arising within games provided by third-party game providers (such as Pragmatic Play or NetEnt) are the responsibility of the respective provider.
• tk99o is not liable for any issues caused by your device or internet connection.
• Betting is a risky activity. Winning is never guaranteed, and financial loss is a real possibility. tk99o is not responsible for any financial losses incurred.

Protecting your personal information is one of tk99o's highest priorities. For more details, please refer to our Privacy Policy View page.

• Your personal information is never shared with third parties for advertising purposes.
• Certain information may be disclosed to regulatory authorities where required by law, such as international anti-money laundering regulations.
• All data is protected with 256-bit SSL encryption and stored on secure servers.
• You have the right to request a copy of the personal data we hold about you, or to ask that it be deleted.

If you disagree with a decision, stay calm and follow the proper process. tk99o takes all legitimate complaints seriously.

• First, reach out via live chat or email at support@tk99o.click. Most issues are resolved within 24 hours.
• If the issue remains unresolved, write up a detailed complaint and submit it to our management team. You will receive a thorough response within 7 business days.
• The legal affairs of tk99o are governed in accordance with the laws of the licensing authority.
• In the event of a dispute, logs and records stored in the tk99o system will serve as the definitive source of evidence.